Privacy policy

Last Updated: June 2026

This Privacy Policy describes how Crown & Covenant Apparel  LLC (operated by Crown & Covenant Apparel LLC) collects, uses, stores, and shares your personal information when you visit or make a purchase from our website. By using this site, you agree to the practices described in this policy.

Information We Collect

When you visit or make a purchase, we may collect the following:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information is securely processed through Shopify Payments and other authorized payment providers available during checkout
  • IP address and browser/device information
  • Browsing behavior on our website (pages visited, time on site, clicks)
  •  Order history and purchase preferences

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Provide customer support and respond to inquiries
  • Send marketing communications (with your consent)
  • Prevent fraud and secure transactions
  • Manage your customer account
  • Analyze website performance and improve user experience
  • Meet legal and compliance obligations

How We Share Your Information

We do not sell your personal information. We share data only with trusted third-party service providers who help us operate our business, including but not limited to:

  • Shopify – Our e-commerce platform, which hosts our store and processes transactions.
  • Printful – Our fulfillment partner, which receives your name and shipping address to produce and dispatch your order.

These providers are bound by their own privacy policies and are only permitted to use your data to perform services on our behalf.

We may also disclose your information where required by law, in response to legal requests, or to protect the rights and safety of our customers and business.

Marketing Communications

If you have subscribed to our email list or opted in to receive marketing communications at checkout, you may unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us directly. We collect marketing consent only through checkout opt-in and email subscription forms. We do not collect marketing consent through any other method.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site traffic.

The types of cookies we may use include:

  • Essential Cookies - Required for the operation of our website, shopping cart functionality, account access, and secure checkout processes.
  • Analytics Cookies - Help us understand how visitors interact with our website, improve performance, and enhance the customer experience. These may include services such as Google Analytics.
  • Marketing and Advertising Cookies - May be used by advertising partners to deliver relevant advertisements and measure campaign effectiveness. These may include tools provided by Google, Meta (Facebook), or other advertising platforms where applicable.

You can control cookie settings through your browser. Please note that disabling certain cookies may affect the functionality of portions of our website.

Visitors in certain jurisdictions, including the European Union, United Kingdom, and California, may be presented with a cookie consent banner where required by applicable law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for a minimum of five years for accounting and legal compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate data
  • The right to request deletion of your data (subject to legal retention requirements)
  • The right to withdraw consent for marketing communications
  • The right to data portability

To exercise any of these rights, please contact us at contact@crowncovenantapparel.com.

California Resident Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what categories of personal information we collect, the sources from which it is collected, the purposes for which it is used, and the categories of third parties with whom it is shared.
  • The right to request access to the specific personal information we maintain about you.
  • The right to request correction of inaccurate personal information.
  • The right to request deletion of personal information, subject to legal, contractual, accounting, fraud prevention, and other permitted retention requirements.
  • Crown & Covenant Apparel LLC does not sell personal information for monetary consideration. Where applicable, California residents may exercise their rights regarding the sharing of personal information as provided under applicable law.
  • The right to non-discrimination for exercising any of your privacy rights.

To submit a privacy rights request, please contact us at contact@crowncovenantapparel.com. We will verify your request before processing it and will respond within the timeframes required by applicable law, generally within 45 days of receiving a verifiable request.

European Union and United Kingdom Privacy Rights (GDPR)

If you are located in the European Union or the United Kingdom, you may have additional rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

We process personal information for purposes including order fulfillment, customer support, fraud prevention, legal compliance, legitimate business interests, and, where applicable, your consent.

Your personal information may be transferred to and processed in countries outside of your jurisdiction, including the United States, where our service providers operate. We take reasonable measures to ensure appropriate safeguards are in place for such transfers.

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict or object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request portability of your data

You also have the right to lodge a complaint with your local data protection authority if you believe your personal information has been processed unlawfully.

For privacy-related requests, please contact us at contact@crowncovenantapparel.com. 

Minimum Age

Our website is intended for individuals aged 18 and older, or those who have obtained parental or guardian consent. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, disclosure, or misuse. Our website is secured with SSL encryption. Payment information is handled by Shopify's PCI-compliant infrastructure; we do not store or have access to your full card details.

Third-Party Links

Our website may contain links to third-party websites, including our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out to us.

Crown & Covenant Apparel LLC

Business Address: 2701 Little Elm Pkwy, Suite 100 #761, Little Elm, TX 75068, United States

Email: contact@crowncovenantapparel.com 

Phone: +1-972-458-4776

Support Hours:

Mon–Fri: 9:00 AM – 6:00 PM CST | Sat: 10:00 AM – 2:00 PM CST | Sun: Closed