Shipping policy

Thank you for shopping with New Wave Spiritual Apparel! Below is everything you need to know about our shipping process, powered by Shopify and fulfilled through our trusted partner, Printful.

Order Processing & Fulfillment

All of our products are made-to-order and fulfilled by Printful.

Processing time typically takes 2–7 business days before shipping.

You will receive a confirmation email when your order is placed and another with tracking information once it’s shipped.

Shipping Times

Estimated delivery times (after fulfillment):

Please note: Shipping times are estimates and may vary due to holidays, carrier delays, or global events.

Shipping Rates & Free Shipping

Shipping rates are calculated at checkout based on your location and selected shipping method.

FREE SHIPPING is available on all U.S. orders over $50.

International Shipping

Yes, we ship worldwide!
Please be aware of the following:

Customs fees, import taxes, and duties may apply depending on your country.

These fees are the responsibility of the customer and are not included in the product or shipping costs.

Order Issues, Delays, or Lost Packages

If your order hasn’t arrived within the estimated time:

First, check your tracking link (sent via email).

Then, contact your local carrier or delivery service.

Still need help? Reach out to us at newwavespritualapparel@gmail.com, and we’ll assist right away.

We are not responsible for:

Delays caused by carriers or customs

Incorrect addresses entered by the customer

Lost or stolen packages after confirmed delivery

Wrong Address Disclaimer

It is the buyer’s responsibility to ensure that the shipping address is correct at checkout. If you made a mistake and need to update it, please email us immediately at newwavespritualapparel@gmail.com — we may be able to change it if the item hasn't been fulfilled yet.

Packaging

Orders may arrive in multiple shipments depending on item types or quantities. All packaging is handled and shipped by Printful’s global fulfillment centers.

Tracking Your Order

Once your order ships, you’ll receive a tracking link via email. You can also track your order from your account on our website or by contacting customer service.